Sarah’s mum Alix started Serendipity in 1966. Back then, the most exotic flavour you could get was ‘Neapolitan’ and as someone with a chocolate allergy this was less than ideal.

After experimenting with early creations like Maple Walnut and Cherry Garden, Alix found herself increasingly popular amongst friends; and then their friends; and before long was in business!

Today, it’s Sarah at the helm, still experimenting with premium ingredients and flavours just like her mum and winning a continual stream of awards for her efforts!

So what’s the best and worst part of running an ice-cream company!? We find out in the latest ‘What’s Cooking’,,,

Name: Sarah Mandelson

Business: Serendipity Ice Cream

Based: Marrickville, Sydney

How would you describe the business you are in?

As the now-owner of Serendipity I’m involved in high level business admin. strategic planning, high level sales and product development for ice-cream

What do you love about your work?

I love ice cream, the successful moments. Winning awards. We’ve win dozens of awards and trophies every year. I might be a little competitive!

What part of your work would you gladly give away?

I’d give away compliance in a moment, in a heartbeat. I don’t think I’m very good at HR but I’m obviously not bad at it because I’ve had people around for decades.

Who or what has been the biggest influence on your career?

My mother. She started the company. She’s a brilliant role model. She created something out of nothing.

If you were starting out in business again today, what advice would you give the younger you?

Don’t be afraid to ask questions from people and don’t be afraid to admit what you don’t know.

Tea or Coffee?


Sweet or Savoury?


Sunny-side Up or Down?


Red or White?


Well Done or Rare?


What is your go-to snack?


Find out more about Serendipity Ice Cream here.


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